A:We have overseas warehouses in the US for our scooters. Delivery normally takes 5 to 7 working days. The actual arrival time shall prevail.

A: Although the scooter has IPX5 waterproof grade,and we don't recommend to ride it in rainy or snowy conditions cause it's gonna be very dangerous to the rider as well as the battery and electronic units.

A:All ZonDoo electric scooters come with a limited warranty covering manufacturing defects: 12 months for motor hub, frame, handlebar, stem and forks, 6 months for motor, lithium battery, controller and LCD display, and 3 months for throttle and LED lights, effective from the date of customer receipt.

A: Yes, we are the direct manufacturer, all the spare parts of our scooters are available, even the bolts,nuts and screws.

A: Sure, you're more than welcom to be our distributors in your country,we focus on product develpment and manufacturing,and you just do the marketing stuff to have a win-win situation.

Pls check Become ZonDoo Distributor for further discussion.

A: You can request a refund within 21 days of purchase if the item is unused.

Please refer to ZonDoo Refund Policy for detailed information.

A: No. Once given away to someone else as a gift, the initial warranty no longer covers the purchase.

A: Yes,you must charge it before you ride it cause the battery is discharging and leaking by itself even without power on.

A:No,the ZonDoo Warranty applies to the ZonDoo electric scooters bought from this website only.

And please contact the dealer for warranty and after sales service if you buy the electric scooters from the ZonDoo dealers/distributors.