For the following vehicle models:ZonDoo ZO01、ZonDoo ZO01 Pro、ZonDoo ZO01 Plus、ZonDoo ZO03、ZonDoo ZO08、ZonDoo RoadHitter.
Please refer to this user manual:User Manual A.

For the following vehicle models:ZU06 No Seat、ZU06 With Seat.
Please refer to this user manual:User Manual B.

If you haven't found the information you need, you can Contact Us to obtain it.

Washing Your Bike

The following are some guidelines and tips to follow for cleaning and maintaining your bike.

• • • Do not use a hose to wash or clean your bike.
    • Similarly, do not use a pressurized spray to wash or clean your ebike. This not only includes the frame, but the components too. Especially the drivetrain and electrical parts.
    • If using a degreaser to clean your ebike frame, it must be in a mild form.
    • You may also use bike wash solution to clean and wipe down the frame.
    • Using a wet rag to wipe down your frame is permissible.
    • Always remove grit and or mud before applying a polish or cleaner to the finish of the frame. 
    • Always clean and lube your chain when exposed to high amounts of moisture.
    • Riding or blowing off your bike can help prevent water from sitting and corroding the components of your bike. 
    • Inspect, clean, and regrease bearings when exposed to extended periods of use or moisture. 

About Battery

Battery Storage

Since the battery is the most expensive single component on an electric scooter, it's also the part that requires your most careful attention. Proper battery storage is crucial not only for safety but also for extending battery life. The reality is that all batteries naturally degrade over time and with daily use. Storing batteries in extreme temperatures or charging them improperly are surefire ways to accelerate battery deterioration, so these practices must be avoided at all costs. The battery is a lithium-ion battery and should never be stored completely depleted. Doing so risks permanent loss of charge capacity after storage. Ideal storage for an electric scooter battery requires a temperature-controlled environment with the charge level maintained between 75% and 80%. Check the charge level monthly to ensure it does not drop below 75%. This practice significantly extends battery life. Never leave the battery on the charger or connected to the electric scooter during storage. 

Battery Safety

Generally speaking, extreme heat increases battery safety risks, while extreme cold primarily affects performance. Both should be avoided. Storing batteries in a climate-controlled environment, away from heat sources and flammable materials, provides the most stable and secure storage conditions. Fireproof battery bags also serve as a good storage option, as they shield batteries from external threats. These bags typically delay or block external hazards from affecting the battery, acting as an additional layer of protection—though they are not a universal solution. If a battery falls, becomes damaged, or deforms, discontinue use immediately and contact customer service for assistance. 

Replace headlights

Replace motor magnets

ZO01 Pro - Installing the Rim and Inner Tube

ZO01 Pro - Front Shock Absorber Installation

Bearing Removal

ZO01 Plus & ZO01 Pro Dampener Installation

ZO03 Plus Dampener Installation

ZO08 Dampener Installation

If you haven't found the information you need, you can Contact Us to obtain it.

At ZonDoo, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed.

Our Promise:

1. 1. Simple & efficient: ZonDoo provides a straightforward warranty that is processed in the most hassle-free way possible
   2. 21-Days Money Back: For 21 days after the date of purchase, return your undamaged / Unused ZonDoo product and receive a refund for ANY REASON.
   3. Up to 6-12 months warranty: We offer 12 months for the electric scooter,bikes and 6 months for the battery,controller and motor. We take care of quality-related issues with a REPLACEMENT PARTS.
   4. Lifetime Technical Support: If you have any questions about your purchase, please feel free to reach us directly and we will gladly assist you! 

For detailed return policies, please see here: Refund Policy.

Welcome to be ZonDoo's partner and experience the exciting journey of scooters together. Enjoy the peace of mind if you know of any problems with your scooter, ZonDoo has safe and reliable after-sales service,

All the adults scooters have 6months wanrranty for the battery and motor,9months warranty for the controllers,1year warranty for the frames.And the consumables like fender,tires are without warranty.

In the odd event that issues do occur, we designed these policies to be generous and support our customers in getting the necessary help as quickly as possible. Please read on for further details.

*The warranty application must be made during the warranty period.If the defect is not reported within this period, the components will not be covered by warranty,But replacement parts can still be purchased at cost.

*The warranty period starts from the date the customer receives the scooter and ends when it expires. Note that the warranty qualification is not transferable and is reserved for the buyer (the recipient of the order) only. The warranty expires when your scooter is resold or transferred to someone else.

ZonDoo warranty only applies to scooters purchased from this site. If you purchase a scooter from a dealer, please contact the dealer.

For detailed warranty information, please see here: Zondoo Warranty.

We advise following the pre-ride safety checklist before every ride and after every 25-45 miles (40-72 km).

Pre-Ride Safety Checklist

Brakes:

1. 1. Ensure the front and rear brakes work properly.
   2. Check brake pads for wear and ensure they are not overworn.
   3. Ensure brake pads are correctly positioned relative to the rims.
   4. Ensure brake cables are lubricated, correctly adjusted, and display no obvious wear.
   5. Ensure brake levers are lubricated and tightly secured to the handlebar.
   6. Test whether the brake levers are firm and the brakes and brake light function properly.

Wheels and Tires:

1. 1. Ensure tires are inflated within the recommended limits posted on the tire sidewalls and that they hold air.
   2. Ensure tires have good treads, have no bulges or excessive wear, and are free from any other damage.
   3. Ensure rims run true and have no obvious wobbles, dents, or kinks.
   4. Ensure all wheel spokes are tight and unbroken.
   5. Check the axle nuts and front wheel quick release to ensure they are tight.
   6. Ensure the locking lever on the quick-release skewer is correctly tensioned, fully closed, and secured.

Steering:

1. 1. Ensure the handlebar and stem are correctly adjusted and tightened, and allow proper steering.
   2. Perform a handlebar twist test to ensure the stem clamp bolt security.
   3. Ensure the handlebar is set correctly in relation to the fork and the direction of travel.

Chain:

1. 1. Ensure the chain is clean, oiled, and runs smoothly.
   2. Extra care is required in wet, salty, or dusty conditions to avoid corrosion.

Bearings:

1. 1. Ensure all bearings are lubricated, run freely, and display no excess movement, grinding, or rattling.
   2. Double-check the wheel bearings, pedal bearings, and bottom bracket bearings.

Cranks and Pedals:

1. 1. Ensure pedals are securely tightened to the cranks.
   2. Ensure the cranks are securely tightened and are not bent.

Derailleur and Mechanical Cables:

1. 1. Check that the derailleur is adjusted and functioning properly.
   2. Ensure the shifter and brake levers are attached to the handlebar securely.
   3. Ensure the shifter and brake cables are properly lubricated.

Frame, Fork, and Seat:

1. 1. Check that the frame and fork are not bent or broken. Either the frame or fork is bent or broken, it should be replaced.
   2. Check whether the seat is adjusted properly, and the seat post quick-release lever is securely tightened.

Motor Drive Assembly and Throttle:

1. 1. Ensure the motor is spinning smoothly, and motor bearings are in good working order.
   2. Ensure all power cables running to the motor are secured and undamaged.
   3. Make sure the motor axle bolts are secured and the torque arm, torque arm bolt, and torque washers are in place.

Battery:

1. 1. Ensure the battery is fully charged before riding.
   2. Ensure there is no damage to the battery.
   3. Lock the battery to the bike frame and ensure it is secured.
   4. Charge and store the bike and battery in a dry place, between 50 °F – 77 °F (10 °C – 25 °C).
   5. If the bike gets wet, let it dry completely before using it again.

Electrical Cables:

1. 1. Look over connectors to make sure they are fully seated and free from debris or moisture.
   2. Check cables and cable housing for obvious signs of damage.
   3. Ensure the headlight, taillight, and brake light are properly functioning, adjusted, and unobstructed.

Accessories:

1. 1. Ensure all reflectors are properly fitted and not obscured.
   2. Ensure all other fittings on the bike are properly secured and functioning.
   3. Inspect the helmet and other safety gear for signs of damage.
   4. Ensure the mounting hardware is properly secured if fitted with a front rack, rear rack, or basket, etc.
   5. Ensure the taillight and taillight power wires are properly secured if fitted with a rear rack.
   6. Ensure the fender mounting hardware is properly secured if fitted with fenders.
   7. If installed, ensure the optional rear wheel lock is secured in the unlocked position and the key is removed before every ride.

Below are the main specifications for some of our products. Due to certain special circumstances, some products may not be updated on this page. You may Contact Us to obtain the information you need.

XTOM CICOS -Tech:

The Z001Plus electric scooter combines power, performance, and style with dual 6000W motors and a 60V 35Ah battery, offering up to 60 miles on a single charge. Perfect for smooth, thrilling long-range rides.

Electrek.co:

ZonDoo's RoadHitter is a powerful, foldable scooter with 13-inch all-terrain tires. It's built for fun and speed, offering an unbeatable ride—just be careful, it’s a thrill-seeker’s dream!

MjTech:

Z008 Electric Scooter features a dual disc front and rear Zoom hydraulic brake system for quick, sensitive braking. It ensures shorter reaction distances and safer stops at high speeds.

MakerElec:

ZonDoo's ZO03 Plus electric scooter is built to handle any terrain and climb any slope. Equipped with a 60V 38.4Ah battery, it offers 2273Wh capacity and can travel up to 110 kilometers on a single charge.